BNK Financial Group acknowledges the possible influence and importance of sustainable management to stakeholders and defines the 5 principle stakeholders as customer group, employee group, mutual growth group, policy supervision group and public opinion group. In order to understand the expectation of each stakeholder group, we are doing our utmost to communicate with stakeholders through various cooperation activities and establishment of a communication channel for mutual growth.
STAKE HOLDERS | COMMUNICATION CHANNEL |
---|---|
Local Society | Local Volunteers, Public hearing, Discussion |
Share holders, Investors | General meeting, Investors Relations, Business Reports, Homepage, Annual report, Management Disclosure |
Customers | Customer panel, Customer Centre, Customer Satisfaction poll, Homepage, Customer evaluation organization |
Employees | Employee survey, Employee discussion, Labor management council, Company newsletter, Firm broadcasting |
Cooperative Society | Periodic Discussion, cooperative company workshop |
Government | Government business investment, Discussion |